Here is a list of Frequantly asked questions, if this doe not help your query, please contact us at firstname.lastname@example.org
I have purchased tickets online, how do I get these please?
We do not post tickets out. You will receive them on the door, on the night of the event. You will just need your email address to collect them.
Can I get a physical ticket?
You can buy physical tickets from the venue for most of Grant’s events. Information on the event posters.
Can I buy a ticket on the night?
Tickets are to be purchased before the night on the event. Many of Grant’s shows sell out, however, if there were tickets left available on the night, then yes, you can buy on the door.
Do you get allocated seating?
For most of Grant's events, you would choose your own seating. The exception would be for disabled access tickets & box office ticket sales, such as theatres etc.
There is a big group of us arriving, could you reserve seating together for us?
While we cannot guarantee seats, we will do our best to reserve your seating. We would still reccommend someone from the group arriving early to save the groups seating.
I am disabled, do you offer access?
While we are not responsible for the venues disabled access, we will of course do everything we can. If you or a person in the group has a disability, please add some comments on to the booking so we can make adaptions where available.
I have not received my order confirmation?
Please check your spam/junk folder, if nothing is there, please contact email@example.com
The event has sold out, but I need one more ticket, can you help?
Please get in touch at firstname.lastname@example.org we can check with the venue for you.
Can my son/daughter come, they are 17 years old?
Sorry, it is strictly 18+ only at all of Grants events.
I forgot about the event, can I change to another event please? Sorry, tickets are non transferable after the night of the event. In certain circumstances, we may allow tickets to be changed to a different venue, where more than 48hrs notice has been given.
What happens if an event has been cancelled?
If an event has to be postponed or cancelled, you would be offered to transfer to the new date, exchange of tickets to another show, or a full refund. Customer always decides.
Can I bring someone with me to my Reading?
You are welcome to bring someone along with you, however, Grant's Face to Face Readings are strictly via 1-1 only. This means that your friend would have to wait in the waiting area while you had your Reading.
Do you do group readings?
Sorry, Grant does not take bookings for group readings. Why not book to see Grant at one of his events - This is the only time you could receive a Reading as a group!
Can you visit me in my home and do house parties?
We get asked this a lot, and sadly, no. Grant does not offer parties or visiting people in their home.
Can I record my reading?
This is a very strict, No. Anyone found recording would have their reading terminated, and asked to leave.
I need to change my booking, how do I do this?
Appointments can be rescheduled up to 48 hours before your appointment in the event of an emergency. Please contact us on email@example.com
Do you do readings anywhere else?
Montgomery Hall is the only location for private readings with Grant.
Do you offer disabled access?
Montgomery Hall in Wath is wheelchair friendly, it has on site parking. While Grants Reading Room is on the 1st floor, he does have access to a ground floor room for disabled clients.
Do you have a contact telephone number?
Yes, please call; 01709 437700. If no one is available totake your call. You can email us at firstname.lastname@example.org